Start a Community — a practical guide

The honest version of the steps: choose what the place is about, find the first people, decide where it lives, write the rules, and only then think about money.

Software is the easy part. A community is people who come back, and that is built slowly. These are the steps in the order that actually works.

1. Decide what the place is about

Narrow beats broad at the start. «Writers» is too wide to give anyone a reason to join; «people publishing serialised fiction in Spanish» is a reason. You can widen later — you cannot rescue a place nobody feels is for them.

2. Find the first ten people before the machine

If ten people would not follow you there today, the technical side can wait. They can come from a group you already run, a mailing list, a workshop, a shop with regulars. Ten committed people make a community; a thousand curious visitors do not.

3. Decide where it lives

Most communities never need a machine of their own. A page, a site, or as many domains as you like under one control panel come as a subscription from a regional representative of the platform — shopnseo.ru for commerce and search, qwetru.ru for writers and bloggers — nothing to install, nothing to administer. A server of your own is the Server tier, and that one is aimed at organisations: your own installation, your own perimeter, your own rules about who gets an account — see how a community server works. If you go that way and nobody around you administers servers, have one of the partner studios install it properly for the one-off fee rather than fighting it for a month.

4. Put something there first

An empty community is uninviting. Before inviting anyone, publish enough that a visitor understands what the place is: a few pages, the rules, some real content. Then hand out accounts to your first people and let them fill it.

5. Write the rules down early

What is allowed, what is not, who decides, what happens when someone breaks them. Communities rarely fail on technology; they fail when an unwritten rule is enforced for the first time and it feels arbitrary.

6. Show up

For the first months the host is the metronome: publishing, answering, welcoming. This is the part that cannot be delegated to software, and it is why most communities that stall, stall.

7. Money, last

Once there is traffic, advertising, memberships, a shop or paid tiers for your own members are all yours to run — nobody takes a share of what your community earns. What you pay sits on the other side of the ledger: a panel subscription to the regional representative, and a one-off fee to a studio if someone else builds the thing for you. Working on the money before the community exists is the most common way to lose it.

If you would rather not run anything technical

You do not have to. Reading a community, registering, commenting and belonging to someone else's place cost nothing, anywhere on the platform; creating your own page or site is what the panel subscription covers, and it starts at the smallest tier. The other routes in are on the Get Involved page.

Talk to us

Questions about getting started — use the form below. We answer personally.